• Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit       objectives.• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.• Assists F&B Outlet Assistant Manager to ensure efficient sanitary and pleasant service for all guests.• Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory on designated shift.• Assist Food & Beverage Outlet Assistant Manager with administrative duties, as assigned.• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.• Maintains strict confidentiality in all departmental and company matters.

- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Provides preventative maintenance and repairs of all mechanical equipment (i.e. air, plumbing, electrical).- Active team member in all aspects of the Facilities Department., including but not limited to, painting, cleaning, preventative maintenance, filter changes, moving material. This work will be performed inside and outside of the Facility. - Troubleshoot all equipment operations (i.e. electrical, plumbing, HVAC, refrigeration).- Informs supervisor of any trends or recurring problems with equipment or construction.- Must be able to perform electrical, HVAC, plumbing or carpentry if requested by a member of management. - Must be certified in a skilled construction or building maintenance trade, i.e. Carpenter, Carpet Layer, Plumber, Pipe Fitter, Electrician, HVAC Technician etc.- Possess the ability to work from heights including ladders, scaffolds and lifts.- Assist other Facilities Technicians when required or assigned- Ability to operate all tools of the trades including power tools safely, maintaining and caring for those tools on a regular basis- Responsible for maintaining shop area, spare parts area, storage area, inventory materials, equipment and associated parts of all the various trades- Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have driver’s license on their person at all times.- Exhibits friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Maintains general cleaning of the entire casino, front of house bar areas and public space of the facility, excluding kitchens.- Cleans all offices and public restrooms.- Transports all trash.- Cleans up after all special events.- Maintains front entry way and Porte Cochere- Reports any problems to EVS Shift Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow teammates.- Performs any and all duties as assigned by Supervisor and/or Manager.

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation

- Provides fast, friendly, professional and responsive customer service to co-workers in the Employee Dining Room- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, sandwiches and entrees- Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Wipes counter areas, sinks and floors as required to maintain a clean and safe work station- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards- Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures- Provides personalized service and uses guests’ names when possible

- Consistently prepares breakfast, lunch, or dinner to standards established by the Executive Chef.- Ensures that work area is kept clean and orderly.- Assist in the training of new Cooks.- Must be able to stand a full shift - Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow cast members.- Any and all duties as assigned by your Manager or a member of management.- Completes daily checklist and production charts as directed by you supervisor.

 - Maintains a positive attitude at all timeswhile adhering to all company and departmental policies and procedures and state regulations as relates to this position. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors,and all departmental and company leaders for Hollywood Casino Gulf Coast and Boomtown Casino Biloxi.  - Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.  - Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for attending all classes of dealer training and adhering to daily attendance requirements. - Successful pass of dealing school and must be able to successfully complete a Table Games audition displaying adequate Table Games dealing skills  Time Commitment Time Commitment: Hours per class session may vary. 3 days per week minimum. This course covers a grouping of games considered “secondary” / “carnival” / “novelty” games. The category of these games can be extensive; the current games included listed below.  You will learn the rules of play for each game, standard poker rankings, calculating payout odds, and more. - Blackjack - Three Card Poker - More potentially to be determinedby department 

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Supports maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Sous Chef with administrative duties.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.

- Complete all the required duties upon the opening and closing of the bar.- Provide courteous service of frozen daiquiris and beverages, including offering samples of frozen daiquiris as well as suggestive selling of other beverage items.- Responsible for stocking and maintaining the bar area in a clean and orderly fashion.- Clean, sanitize and lubricate daiquiri freezers according to designated schedule and instruction.- Greet guest seated in the bar area or standing at the bar in a friendly manner, creating an upbeat, fun environment.- Take drink orders and serve promptly, making sure to check I.D.’s for proof of age and following all company and state guidelines regarding Responsible Serving.- Make all drinks accurately, according to recipe including daiquiri batch production, in the proper cup with the proper garnish.- Slices and pits fruit as required.- Prepares and delivers guest food orders according to established guidelines as needed.- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash; maintains integrity of all financial controls and responsibilities.- Works well with others, especially beverage servers, bartenders, barbacks, and supervisors.- Maintains a clean and stocked workstation in accordance with established health and safety guidelines.- Maintains the cleanliness of the restaurant, bar and other guest areas.- Any and all duties as assigned by your Supervisor or a member of management.

- Complete all the required duties upon the opening and closing of the bar.- Provide courteous service of frozen daiquiris and beverages, including offering samples of frozen daiquiris as well as suggestive selling of other beverage items.- Responsible for stocking and maintaining the bar area in a clean and orderly fashion.- Clean, sanitize and lubricate daiquiri freezers according to designated schedule and instruction.- Greet guest seated in the bar area or standing at the bar in a friendly manner, creating an upbeat, fun environment.- Take drink orders and serve promptly, making sure to check I.D.’s for proof of age and following all company and state guidelines regarding Responsible Serving.- Make all drinks accurately, according to recipe including daiquiri batch production, in the proper cup with the proper garnish.- Slices and pits fruit as required.- Prepares and delivers guest food orders according to established guidelines as needed.- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash; maintains integrity of all financial controls and responsibilities.- Works well with others, especially beverage servers, bartenders, barbacks, and supervisors.- Maintains a clean and stocked workstation in accordance with established health and safety guidelines.- Maintains the cleanliness of the restaurant, bar and other guest areas.- Any and all duties as assigned by your Supervisor or a member of management.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for the Boomtown Casino Biloxi and Hollywood Casino Gulf Coast properties: - Responsible for maintaining knowledge and enforcing all gaming laws and regulations.- Reviews and compiles all paperwork produced by Player Services and all revenue producing outlets. Gathers all information used in tracking cash-in and cash-out transactions; prepares CTRs.- Generates detailed and summarized reports for each revenue category.- Monitors compliance of policies and procedures. Reports any irregularities or exceptions to Finance Manager.- Creates daily postings to update General Ledger for financial reporting.- Opens and sorts mail.- Codes non-po invoices and indicates “Requester”.- Enters urgent check requests that are of high priority.- Enters ABC direct debits and applies against PO’s.- Assists with pending receipts as needed.- Reviews vendor statements as needed.- Scans and sends invoices to the appropriate email address for SS AP.- Completes data entry for accounting reports distributed to the property.- Enters warehouse adjustments and inventory counts for the EOM inventory process.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.

- Mixes chemicals and operates carpet shampooer and buffer.- Moves furniture and cleans assigned area.- Maintains and cleans machines after use.- Maintains general cleaning of the entire casino (excluding kitchen) and bar areas. - Transports all trash.- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Performs any and all duties as assigned by EVS Supervisor or Facilities Director.

Your daily responsibilities include: - Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Stocks serving stations with utensils - Maintains safe working conditions and practices in the kitchen and eating area. - Must be presentable when reporting to work, wearing appropriate uniform. Good personal hygiene required - Initiates a positive guest experience when working any guest contact position by providing a welcome and/or greeting, making eye contact, smiling, and bidding a warm farewell and good luck, etc. - Any and all duties as assigned by your Supervisor or a member of management.

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department for which this position is responsible.- Safeguards all cage assets. - Ensures that all local, state and federal rules and regulations are followed.- Ensures that all company and departmental policies and procedures are followed. - Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

Your daily responsibilities include for a combination of three of the following functions of Cashier, Main Banker, or Sports Writer: For ALL Roles:- Responsible for new player card signups.- Responsible for player card reprints.- Responsible for player card pin reset.- Assists and promotes Penn Play App activation, Penn Wallet, and Penn Wallet Deposits.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Maintains knowledge of property information.- Any and all duties assigned by leadership.- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Ensures compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements. Cashier  - Responsible for maintaining knowledge of and enforcing all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Exchanges cash, coins, tokens and chips in accordance with established procedures.- Assists guests with completion of credit applications.- Cashes personal, travelers and payroll checks in compliance with approved procedures, and performs credit card advances.- Records any applicable federal cash transactions.- Issues and receives payments on markers.- Balances bank at end of shift. Sports Writer- Keeps daily balance sheet of amount and number of transactions.- Writes, verifies, and makes payments on tickets for race and sports wagers in accordance with established guidelines. - Keeps daily balance sheet of amount and number of transactions.- Maintains an accurate cash bank for assigned shift and responsible for accepting payment and making correct changes when necessary.- Stocks Race & Sports Book Teller stations with necessary supplies and keeps all stations neat and clean.- Makes accurate payments on winning tickets in accordance to established guidelines.- Maintains and reconciles bank for assigned shift according to variance policy.- Explains wagering rules, including betting lines and odds, and procedures to guests. Main Banker - Keeps daily balance sheet of amount and number of transactions.- Writes, verifies, and makes payments on tickets for race and sports wagers in accordance with established guidelines. - Keeps daily balance sheet of amount and number of transactions.- Maintains an accurate cash bank for assigned shift and responsible for accepting payment and making correct changes when necessary.- Stocks Race & Sports Book Teller stations with necessary supplies and keeps all stations neat and clean.- Makes accurate payments on winning tickets in accordance to established guidelines.- Maintains and reconciles bank for assigned shift according to variance policy.- Explains wagering rules, including betting lines and odds, and procedures to guests.

 - Maintains requisition files to ensure receipts are accurately recorded.- Verifies vendor invoices for accuracy. Notes and reconciles all discrepancies.- Records damaged products and notifies the proper department of the corrective action required.- Coordinates deliveries and stocking of receipts with Manager. Labels all receipts for delivery and ensures signed delivery copies are returned to warehouse.- Inspects good and informs Manager of any problems.- Processes all incoming and outgoing United Parcel Service, USPS, and Fed Ex items.- Checking in, stocking and delivering Food & Beverage goods.- Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have driver's license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Manager or a member of management.

- Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action- Provides superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Responds appropriately to a wide variety of property, life or asset-threatening conditions with immediate assistance- Maintains the confidentiality of pertinent information- Observes safety hazards, violations of policies, procedures, rules or laws, and reports to shift management- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Coordinates and communicates with other Security personnel or Boomtown staff to provide optimum security and customer service- Maintains accountability for assigned monies during fills, drops and escorts, and other assigned duties- Monitors and protects Boomtown and customer assets within his/her control, reporting theft and/or destruction promptly to appropriate personnel- Answers questions, offers assistance as required and generally functions as a departmental host for Boomtown's customers- Completes a wide variety of paperwork on a daily basis as needed by the department and by the company- Create fun and excitement with the customer

- Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action- Provides superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Responds appropriately to a wide variety of property, life or asset-threatening conditions with immediate assistance- Maintains the confidentiality of pertinent information- Observes safety hazards, violations of policies, procedures, rules or laws, and reports to shift management- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Coordinates and communicates with other Security personnel or Boomtown staff to provide optimum security and customer service- Maintains accountability for assigned monies during fills, drops and escorts, and other assigned duties- Monitors and protects Boomtown and customer assets within his/her control, reporting theft and/or destruction promptly to appropriate personnel- Answers questions, offers assistance as required and generally functions as a departmental host for Boomtown's customers- Completes a wide variety of paperwork on a daily basis as needed by the department and by the company- Create fun and excitement with the customer

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for troubleshooting and repairing all circuitry and electrical components of slot and/or gaming electrical equipment.- Reports serious technical problems or abnormalities to leadership. - Responsible for performing repairs and maintenance tasks on slot machines and associated gaming equipment.- Ensures the smooth operation of our slot machines which includes but is not limited to minimizing downtime and maintaining a comprehensive inventory of necessary parts.- Executes  repairs and component-level circuit board repairs to uphold the inventory of slot machine associated equipment.- Conducts maintenance and repairs on slot machines, slot machine parts, and other gaming-related equipment.- Participates in the installation, movement, and removal of gaming-related equipment to ensure a seamless transition in slot moves.- Responsible for ensuring that all gaming regulations and safety standards are met.- Maintains knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Slot Technical Department.- Responsible for the proper safeguarding of assigned assets. Reports concerns to leadership as soon as they are known.- Ensures work area is always clean. - Responds to guest needs according to service, policy, and procedure expectations.  Escalates potential issues and/or concerns to Manager as needed. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.-